Introduction
Al-Noor Legal Consultants ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our legal services. This policy complies with UAE Federal Law No. 45 of 2021 on Personal Data Protection and related regulations.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form
- Request a consultation
- Subscribe to our newsletter
- Communicate with us via email, phone, or WhatsApp
- Engage our legal services
This information may include:
- Name and contact information (email, phone number, address)
- Identification documents (Emirates ID, passport)
- Case-related information and legal matter details
- Payment and billing information
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address and browser type
- Operating system and device information
- Pages viewed and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide legal services and representation
- Respond to your inquiries and consultation requests
- Send important updates about your legal matters
- Process payments and billing
- Comply with legal and regulatory obligations
- Improve our website and services
- Send marketing communications (with your consent)
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With your consent: When you explicitly authorize disclosure
- Legal requirements: To comply with UAE laws, court orders, or government requests
- Service providers: With trusted third parties who assist our operations (e.g., IT services, payment processors) under confidentiality agreements
- Legal proceedings: When necessary for your legal representation or case
- Business transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure servers and infrastructure
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights Under UAE Data Protection Law
Under UAE Federal Law No. 45 of 2021, you have the following rights:
- Right to access: Request a copy of your personal data
- Right to rectification: Correct inaccurate or incomplete data
- Right to erasure: Request deletion of your data (subject to legal retention requirements)
- Right to restrict processing: Limit how we use your data
- Right to data portability: Receive your data in a structured, machine-readable format
- Right to object: Object to certain processing activities
- Right to withdraw consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@alnoorlegal.ae.
Cookie Policy
Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us:
- Remember your preferences
- Analyze website traffic
- Improve functionality
You can control cookies through your browser settings. Disabling cookies may limit your use of certain website features.
International Data Transfers
Your information may be transferred to and processed in countries other than the UAE. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your data in accordance with UAE law.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Legal client files are retained according to UAE bar association requirements and applicable statutes of limitation.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child without parental consent, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Information
For questions or concerns about this Privacy Policy or our data practices, please contact:
Al-Noor Legal Consultants
Data Protection Officer
Email: privacy@alnoorlegal.ae
Phone: +971 4 300 0000
Address: Level 15, Business Bay Tower, Downtown Dubai, UAE
Complaints
If you have unresolved concerns about our data practices, you may file a complaint with the UAE Data Protection Authority through their official channels.